A medium-sized health organization was grappling with financial difficulties, prompting Versatyle to step in and analyze the situation. Our comprehensive data analysis approach and the creation of custom dashboards unveiled a crucial insight: care professionals were either over-treating or under-treating clients. This imbalance was causing significant financial losses. With too few treatments, revenue opportunities were missed, and with too many treatments, invoices went unpaid. Versatyle’s dashboards empowered senior management to take timely action and regain financial stability.
Challenges:
- Financial troubles within the health organization.
- Lack of visibility into treatment allocation and effectiveness.
- Inefficient management of care assignments.
- Excessive travel time for care professionals affecting productivity and patient waiting times.
Solutions:
- Data-Driven Dashboards: Versatyle swiftly gathered data from core systems, integrating information from various sources to design a dashboard that pinpointed the root cause of financial woes. This real-time visibility allowed senior management to intervene promptly.
- Empowering Care Professionals: To enhance efficiency further, we created a dedicated tile in the employee portal, enabling care professionals to gain insights in their case loads.
- Optimized Planning: Recognizing the problem of excessive travel time due to poor agenda management, we introduced improved planning algorithms. These algorithms showcased better scheduling possibilities, increasing productivity, revenue, and reducing patient waiting lists.
Results:
- With the dashboards, senior management could intervene.
- Care professionals gained insights through the employee portal tile.
- Improved planning algorithms led to reduced travel time, increased productivity, higher revenue, and shorter patient waiting lists.
Key Takeaways: This case study underscores the vital role data-driven dashboards can play in healthcare organizations. Real-time insights can lead to immediate corrective actions, promoting financial stability and improving the quality of patient care.
